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Administrative Specialist - Full-Time In San Antonio, TX

Smile Brands Inc.

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Salary: $15.5 to $16.5 per Hour

Smile Brands is one of the largest providers of dental support services in the United States providing comprehensive business support services to 650 affiliated practices across 30 states. The organization receives frequent recognition for its award-winning culture and has been recognized as a Best Place to Work by Glassdoor, Comparably, Stevie® Awards and more. We’re on a mission to deliver Smiles for Everyone® and that includes you! We are seeking a Administrative Specialist to join our team at our Business Support office in San Antonio, TX.

Duties & Responsibilities:
  • Data entry of payment transfers into patient accounts
  • Reviewing accounts and approving/processing patient and insurance refunds
  • Balancing refunds processed previous day
  • Responding to Accounting Team on discrepancies
  • Data entry of pre authorization approvals/denials
  • Monitoring email inboxes to reply and provide offices with website authorization codes
  • Resetting passwords for dental websites and updating shared portal
  • Creating new logins for websites we do not have access to
  • Helping Offices with refund or transfer related questions


What We Need From You

  • 1 year of experience in a similar role or reviewing claims
  • A G3 attitude – Greeting, Guiding & Gratitude – in verbal and written communications with internal and external client
  • 10-key experience proficient

What We’ll Offer You

  • Salary: $15.50 - $16.50 / hour
  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family and even your pets!
  • Medical, Dental, Vision, and paid time off for full-time positions

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.