Midwest Dental is now part of the Smile Brands family!
At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose work creates happy, healthy and loyal patients, Midwest Dental may be the place for you. We are proud to serve our hometown communities. Midwest Dental dentists, hygienists and dental assistants serve the dental care needs of patients in 17 states.
As a Help Desk Support Technician with Midwest dental, you will provide a wide array of technical assistance to your assigned region within Midwest, Mountain, Mondovi, and Merit Dental. This position provides software and network support, training, and troubleshooting to solve technology issues. The Help Desk Support Technician responds to user requests in a timely manner and determines the nature and extent of support needed and offers solutions. This is an entry level position that might be a good fit for new graduates.
•Associate’s Degree or two (2) years equivalent experience providing support for networks, servers, desktop systems, and communications devices using current technologies and software.
•Knowledge of basic principles and practices of information technology
•Experience with personal computers, including hardware and software
•Computer proficiency in all Microsoft applications
•Strong interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations
•Ability to communicate effectively with internal and external customers
•Ability to travel on a limited basis to local offices
What We’ll Offer You
Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.