The HR Specialist is responsible for providing immediate response and follow up to managers, Regional Coaches, and team members in cross-functional areas of HR for immediate resolution. This position will collaborate closely with other members of the HR team to assist in employee relations and investigations, LOA cases, acquisitions, UI hearings, and project work. Along with the day-to-day HR responsibilities.
Position Responsibilities:
Human Resources Support
Provides efficient and effective support and stellar customer service to managers and team members via telephone, email, and support tickets
Documents and updates HR processes for use in providing support
Tracks HR-related questions and concerns via support ticket for metrics/tracking
Investigates ER concerns
Creates corrective actions, and performance improvement plans
Human Resource Administration
Generates office collection reports from QSI to prepare doctor payroll upload file semi-monthly.
Coordinates, processes and tracks leaves of absence (LOA), FMLA and state disability programs
Provides support through the office acquisition process
Keeps current all documents relative to company information
Handles COVID management while following state and CDC guidelines
Manages our Doctor Payroll Process
Employee Records
Enters employment/benefit data into HRIS/payroll
Systems/information management
Maintains data in HR systems for accuracy and updates
Collects, audits, tracks and maintains compliance of all state and federal licensure and credentialing forms
Maintains compliance and audits of Form I-9
Monitors and updates employment posters to ensure compliance with federal and state regulations
Recruitment
Monitors electronic onboard and offboard processes
Other Duties
Provides support with projects as needed by the HR team and team members
Will be expected to perform any and all related duties as assigned by manager
Responsibilities
What We Need From You
Associate’s Degree in Human Resources or related field
3-5 Years HR Experience
Dental Knowledge
Management of Multi-Site Dental Offices
Proficient in Microsoft Office including Word, Excel and PowerPoint
Strong attention to detail
Ability to prioritize work and multi-task
Self-directed and able to meet firm deadlines
Strong problem-solving skills
Ability to maintain strict confidentiality
Excellent customer service and interpersonal skills
Analytical skills
What We’ll Offer You
Salary: Starting at $24.00 - $28.00 / hour depending on experience
Hybrid role, will need to come into the office 2-3 times a week
Unparalleled support to grow your career
A culture that celebrates success and diversity
Benefits and perks for you, your family and even your pets!
Medical, Dental, Vision, and paid time off for full-time positions
Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.