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HR Solutions Specialist - Full-Time In Bloomington, MN

Midwest Dental

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HR Solutions Specialist

Position Summary

The Human Resources Solutions Specialist is responsible for providing immediate response and follow up to managers and employees in cross-functional areas of HR for immediate resolution. This position maintains a log of current processes and responses to frequently asked questions to be used as a guide in the solutions process. The HR Solutions Specialist will also focus on areas in which they are the subject matter expert (SME) and overall process improvement.

Human Resources Support

  • Provides efficient and effective support and stellar customer service to managers and employees via telephone, email, and support tickets
  • Documents and updates HR processes for use in providing support
  • Tracks HR-related questions and concerns via support ticket for metrics/tracking

Human Resource Administration

  • Coordinates, processes and tracks leaves of absence (LOA), FMLA and state disability programs
  • Coordinates workers’ compensation and tracks activity relative to first report of injury and other medical documentation as needed
  • Provides support through the office acquisition process
  • Keeps current all documents relative to company information (org charts, How Can I Help You)
  • Manages employee recognition programs (recognition and milestone awards)
  • Maintains HR credit card and completes monthly credit card statement

Employee Records

  • Assists with review of employment/benefit paperwork for completeness
  • Enters employment/benefit data into HRIS/payroll
  • Creates and maintains electronic employee files by scanning paper documents into e-file

Systems/information management

  • Maintains data in HR systems for accuracy and updates (Halogen, Great Plains, iCIMS, Smart Search)
  • Collects, audits, tracks and maintains compliance of all state and federal licensure and credentialing forms
  • Maintains compliance and audits of Form I-9
  • Monitors and updates employment posters to ensure compliance with federal and state regulations


  • Monitors electronic onboard and offboard processes

Other Duties

  • Provides support with special projects
  • Will be expected to perform any and all related duties as assigned by manager


Education and/or Work Experience Requirements

  • Associate’s Degree in Human Resources or related field.

Required Knowledge and Skills

  • Operate office equipment
  • Proficient in Microsoft Office including Word, Excel and PowerPoint
  • Strong attention to detail
  • Ability to prioritize work and multi-task
  • Self-directed and able to meet firm deadlines
  • Strong problem-solving skills
  • Ability to maintain strict confidentiality
  • Excellent customer service and interpersonal skills
  • Professional demeanor
  • Analytical skills

Physical Requirements and Working Conditions

  • Work is performed in a standard office environment.

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.

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