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Dental Insurance Processor - Full-Time In Mondovi, WI

Midwest Dental

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Smile Brands is seeking a Dental Insurance Processor to join our Midwest Dental team. This person will provides support to our dental offices by posting dental insurance payments and researching patient accounts to ensure the accuracy of posted payments. This position also focuses on processing denied dental insurance claims, researching and entering dental insurance profiles and fielding telephone calls from dental offices regarding insurance payments. This person can work remotely or from our Business Support Center in Mondovi, WI.



  • Builds relationships with dental offices via phone regarding patient balances and status of insurance claims
  • Communicates with insurance companies regarding how a dental claim was paid to determine the most appropriate application of the payment to a patient’s account


  • Prints, scans and tracks EOB insurance claims
  • Sorts mail
  • Sends primary EOB to secondary insurance companies as needed
  • Copies, scans and shreds appropriate documents
  • Verifies batches that are scanned
  • Administers insurance website maintenance

Other duties

  • Follows all standard operating procedures
  • Adheres to HIPAA privacy policy
  • Performs any and all related duties as assigned by manager


What we need from you:

  • We are willing to train, but related experience within Dental and Insurance is welcome
  • Highly motivated and customer focused individual
  • Basic computer knowledge within Microsoft applications is a plus
  • Remote candidates must be able to set up computer and troubleshoot minor IT issues

What We’ll Offer You

  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family and even your pets!
  • Medical, Dental, Vision, 401K and paid time off for full-time position

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.

DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase.

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