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Patient Services Specialist - Full-Time In Irvine, CA

Smile Brands Inc.

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Smile Brands is seeking a highly motivated team members to join our Patient Services Team. The ideal candidate will have experience in a fast-paced, customer service environment and have excellent communication skills.

Duties & Responsibilities but not limited to:

•Promote company culture by providing excellent customer service: interact with customers, teams, field staff, etc.

•Conduct outbound and inbound calls

•Understand and explain patient account status and activity. Insurance billing experience a plus

•Meeting daily expectations to ensure goals and business needs are met

•Negotiate and secure payments from customers in an effort to resolve and prevent past due balances.

What’s It Like to Work at Smile Brands?

We believe in building a happy, harmonious work environment where you love what you do—and our culture supports that. You’ll have room for growth, the opportunity to advance in your career, and even the chance to explore new professional options both locally and nationally.


What We Need From You

• Negotiation/sales skills and customer service focused• Basic computer knowledge
• Handle a high volume of inbound or outbound calls

What We’ll Offer You

  • Unparalleled support to grow your career
  • Some remote opportunity
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family and even your pets!
  • Medical, Dental, Vision, 401K and paid time off for full-time positions

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.

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