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VP, Clinical Operations - Dental (Hybrid) - Full-Time In Schaumburg, IL


Apply on Smile Brands


Salary: $150,000 to $150,000 per Year

At Smile Brands, we believe in Smiles for Everyone®. The simple idea that every interaction is an opportunity to create happiness. Our VP, Clinical Operations continually supports this mission across our company of over 7,500 dedicated team members at nearly 700 affiliated dental offices. In this role, you will work directly with our President of Clinical Operations as you execute our clinically led operational strategy across all affiliated dental offices. You’ll ensure achievement of major clinical initiatives through effective planning, roll out, training and adoption.

Duties and Responsibilities

  • Build and continually update an operational analysis for the current affiliate offices to gain a solid understanding of current operating models and technology.
  • In partnership with business leadership, refine and execute the annual strategic plan for clinical affairs.
  • In partnership with finance and operations, build business cases for new initiatives and track/ensure achievement of financial and operational goals for existing initiatives.
  • Project manage clinical initiatives including documentation of tasks and major milestones, alignment of resources, business updates, training, adoption, outcomes, and more.
  • Build organizational wide alignment against a common clinical operating framework, including the roll out of new technology.
  • Monitor policies, procedures, and protocols to ensure compliance with best practices and industry standards/regulations.
  • Research and track dental advancements to make recommendations to the President of Clinical Operations.


What We Need From You

  • Experience leading large-scale implementations of new dental technology and processes across multiple dental practices.
  • Proven success partnering with finance and operations to build a business case.
  • Experience building and executing a project plan.
  • Expertise in modern dental technology and innovations, including but not limited to AI, patient management systems, clear aligners, and lasers.
  • Experience building dental office alignment against a common clinical operating framework, including the roll out of new technology.
  • Knowledge of all applicable regulatory requirements.
  • A passion for continuous improvement.
  • An ideal candidate would have experience with vendor selection
  • Experience in a similar role within a large DSO (Dental Service Organization) is preferred
  • DDS or DMD degree is a plus

What We’ll Offer You

  • Salary: $150,000 + per year
  • Bonus Opportunity
  • Hybrid role (must be available for travel)
  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family and even your pets!
  • Medical, Dental, Vision, paid time off, holiday pay, etc.

About Smile Brands

We focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our entire culture is designed to promote WIN-WIN relationships by treating people with respect and pursuing business process excellence that makes it easier to provide great patient care. At Smile Brands, we believe culture matters. We believe that happier teams lead to happier patients, and we’ve got the happiest team in the dental industry. Our organization has twice been recognized on Glassdoor’s Best Places to Work list. And, we are proud to be the second highest ranked healthcare provider in the U.S. Smile Brands provides comprehensive business support services through exclusive long term agreements with affiliate dental groups. Our supported dentists spend more time caring for their patients and less time on the administrative, marketing, and the financial aspects of operating a dental practice. Smile Brands and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.