Case Study

Andrea Pasenelli is a hygienist in Chisago City, Minnesota and she loves her job. Every day, she walks into the practice with a smile on her face and brings her positive attitude with her.

A current day in the life of Andrea Pasenelli, RDH, is a joyful but busy affair. She always comes in early (well before the practice opens) to prep for the day, making sure all the rooms are clean and checking on the schedule for the day. “I have always appreciated how organized everything is at our practice,” Andrea says. “It makes it so easy to keep track of our incoming patients and ensure everything runs smoothly.”

Then she participates in the team huddle, where the entire staff gathers to discuss the plan for the day. “We all share a great dynamic. Our chemistry as a team allows us to get patients in, take great care of them, and get them on their way. And we are always ready and willing to help each other out if we start to ever run behind. I love my team, and they are one of my favorite things about coming to work.”

And then, of course, there are the patients. “Many of my patients quickly become my friends. One of the best parts of my day is seeing a familiar face and catching up. Midwest Dental shares my patient-first approach to care and the environment they help create at our practice has allowed me to develop many close and lasting relationships with patients.”

On top of great patients and great colleagues, Andrea is able to go through each day essentially stress-free. “Smile Brands has really set me up to be happy and successful. We get to own our production and I’m never worrying about falling behind on anything. Smile Brands cares about what’s important to me and that’s why I love going into work every day.”