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Doug Rutledge


Doug Rutledge joined Smile Brands in 2022 as Chief Information Officer. In this role, Doug is responsible for all IT activities, including application development, data and analytics, infrastructure, IT security and compliance, and service. Doug has over 30 years of experience in information technology, including 20 years as a CIO in multi-unit healthcare services and big box retailing. Doug began his career at Accenture, where he led and participated in wide-ranging U.S. and international projects, eventually moving to Thailand to lead their Asia retail practice. Doug and his family lived in Thailand and England for over 11 years, before returning to the U.S. in 2006.

Doug’s focus is on building business-focused IT teams, which create simple, scalable business capabilities and IT systems to improve operating performance and customer / patient experience. Most recently, Doug was part of the management team of a healthcare services organization which delivered a 100% increase in LTM revenue and grew enterprise value by 3x over a 20 month period.

Doug earned a MBA in Business Policy and Finance from the University of Chicago Booth School of Business and his undergraduate degree from Central Michigan University. Doug lives in the Dallas / Ft Worth area, and enjoys live music, traveling, and wine tasting with his wife when he is not indoor cycling.