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Support Services

Recruiting & Human Resources

Delivering great care requires a great team, and recruiting high quality staff in today’s tight labor market can be a struggle. We have a large team of recruiters specialized in finding the best available talent for your dental practice. Affiliated partners also benefit from our full suite of employee-related support services, including payroll, benefits administration, credentialing and more. We help you boost employee productivity and engagement because happier teams have happier patients.

Purchasing/Supplier Management

Affiliated practices enjoy the economies of scale that come from Smile Brands supplier relationships. Strategic sourcing is done through a clinical formulary, which provides doctors with the supplies they want at the lowest cost. New partners not only save money on dental supplies, but they gain efficiencies by leveraging our online ordering portal and vendor service level agreements.

Information Technology

Dentistry is increasingly a technology driven business. Smile Brands IT team supports affiliated practices with computers, networks, internet, phones equipment and an industry leading dental practice management solution. We’ve developed numerous proprietary applications to support web-based booking, automated communications, call monitoring and more, plus HIPAA, compliance, antivirus threat compliance and protection.

Real Estate

Whether you have a leaky roof or are looking to open a new location, our Real Estate team is here to provide support. They manage all affiliate rent payments, lease negotiations, maintenance / work orders, de novo site identification and strategic sourcing on equipment. Many partners have seen significant savings from the teams expertise in rental renewal negotiations.


Many affiliates find it difficult to know if they are getting the most out of their marketing investment. Our team brings creativity and metrics to your marketing program to help you maximize patient flow while minimizing costs. From website development and maintenance to patient acquisition and retention programs, we provide a full suite of marketing tools to support your practice growth.

Compliance & Training

Smile Brands helps affiliated partners stay one step ahead with a full suite of training courses for everyone in your office. From compliance training to CE courses for dentists and hygienists, our goal is to make sure all affiliated partners keep their skills current. Our online training portal, Smile University, makes it easy to access required training when and where you want to view it.

Accounting & Billing

Very few providers went to dental school because they love accounting, but all our affiliates like to get paid for the care they provide. Our Revenue Cycle Management team works with affiliated practices to maximize revenue and minimize red tape across the full billing, claims processing and collections process. Our accounting team supports affiliates with industry leading technology that generates daily, monthly and quarterly financial, operating and clinical metrics.


We'd love to discuss current opportunities with you and answer your questions.

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